Frequent Questions
Frequently Asked Questions

Q:  How can I tell what version of Internet Explorer is installed on my PC?
Online training works best with Internet Explorer 7.0 or newer. You should check the version of Internet Explorer

A:  STEP 1

Open Internet Explorer. (you may already have it open if you are reading this page on the Internet)

STEP 2

From the Help Menu select ?About Internet Explorer?.

Windows XP with Internet Explorer 7: (Doesn't Require upgrading) Any version older than Explorer 7 will need upgrading

The easiest way to download and install the latest version of Internet Explorer is to visit www.microsoft.com/ie

Mozilla Firefox Browser (Optional)

Online training will also work with Mozilla Firefox browser.  For the latest version if you use or wish to use this browser vist Mozilla | Firefox web browser & Thunderbird email client

How to install the newest version of Windows Media Player.

The easiest way to download and install the latest version of Windows Media Player is to visit Windows Media Player - Microsoft Windows

How to install the newest version of Adobe Acrobat Reader

The easiest way to download and install the latest version of Adobe Acrobat Reader is to visit Adobe - Adobe Reader download

Unless you want to add Free Google Toolbar, click on the box with the check mark listed as Include in your download to remove the check mark.  It is not required.

Q:  Can I pay to put myself through the Academy to obtain Law Enforcement certification in Virginia?

A:  Unfortunately, we do not accept pre-employment students at our facility.  You must have already obtained employment with one of our participating agencies to come through a Basic Law Enforcement certification course.

Q:  One of our officers was unable to complete training by the due date. Does he or she qualify for an extension?

A:  Written requests for extension should be forwarded to the appropriate field services coordinator. It should be received by the coordinator prior to the officer's training due date, and should include the reason for which the officer could not complete training. Subsequent requests for additional extensions should be received prior to the expiration date of the first extension. Acceptable reasons for extensions include: Illness, injury, military service, special duty assignment required and performed in the public interest, and administrative leave involving the determination of worker's compensation or disability retirement issues, full-time education leave or suspension pending investigation of adjudication of a crime. Coordinators will review and consider other reasons for possible justification.

Please link to this pdf file to download a request for training exemption form.
http://www.dcjs.virginia.gov/forms/standardsTraining/te.pdf

Q:  If my instructor certification expires, do I have to take the 40 hour instructor development course again?

A:  No. In order to be re-certified after certification has expired, you must complete instructor re-certification training, followed by a successful apprenticeship (minimum of 4 hours) and submit an application requesting re-certification.

Q:  If I am certified as a law enforcement officer and I leave my agency, how long does my certification last?

A:  Please link to this Virginia DCJS website for your answer to this question.  This site also provides the links to the necessary forms you may need to request an exemption.
http://www.dcjs.virginia.gov/standardsTraining/faqTraining.cfm?menuLevel=5&mID=10

Q:  If I leave law enforcement and later decide to return to law enforcement, do I have to take basic all over again?

A:  The agency administrator decides how much training is required. Some agencies require all of their officers to attend the entire entry-level training regardless of previous training or employment.  Depending upon the length of time you have been away from your previous law enforcement agency, you may have to attend an abbreviated Law Enforcement Basic school.  Please link to this Virginia DCJS website for your answer to this question. http://www.dcjs.virginia.gov/standardsTraining/documents/CJTrainingReferenceManual/01exempt.pdf